Privacy Policy

Welcome to Kolaahalam Mainland Resorts & SPA, a unit of Kolaahalam Housing Projects Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect:

We may collect personal information directly from you when you make a reservation,sign up for our newsletter, or interact with our website. This information may include:

1. - Name
2. - Contact information (email address, phone number, address)
3. - Payment details
4. - Preferences and special requests
5. - Demographic information
6. - Other information relevant to customer surveys and/or offers

We may also collect non-personal information automatically through cookies and similar technologies when you visit our website.

2. How We Use Your Information:

We use the information we collect for the following purposes:

1. - To process reservations and bookings
2. - To communicate with you regarding your bookings, inquiries, and special offers
3. - To personalize your experience and tailor our services to your preferences
4. - To improve our website, products, and services
5. - To comply with legal obligations
6. - For marketing and promotional purposes with your consent
7. - To detect, prevent, and address technical issues or fraudulent activities

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.

4. Data Security:

We are committed to ensuring the security of your information. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights:

You have the right to access, correct, or delete your personal information. You may also object to the processing of your information or request its transferability to another party. If you wish to exercise any of these rights, please contact us using the information provided below.

6. Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

7. Changes to This Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at
Kolaahalam Mainland Resorts & SPA
SF 172/1b1b, GH Road, Yercaud
Tamil Nadu 636601
Email: [email protected] / [email protected]
Phone: 09445975566 / 04821-223522
Last Updated: 27.04.2024
By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.